Advocate II-Arizona Department of Health Services, Division of Behavioral Health Services, Office of Human Rights. Provided individual advocacy services to persons enrolled with a Serious Mental Illness in the public Behavioral Health System. Reviewed Incident/Accident and Seclusion/Restraint reports for rights violations and systemic issues. Addressed problematic issues within the system in order to improve services. Filed grievances and appeals as needed. Provided mentoring to other advocates. Instructed individuals on using self-advocacy skills. 2007-present.
Clinical Liaison/Program Manager -- The Guidance Center. Flagstaff, AZ. Outpatient case management of 75-100 clients with serious mental illness and various needs. Developed and enacted treatment plans and assessments. Assisted clients with accessing community resources and benefits. Provided individual and group therapy to clients. Direct supervision and management of eight staff members, including training and clinical supervision. 2002-2006
Owner -- Xtreme Comics. Flagstaff, AZ. Owned and operated retail business, including all daily operations and the retention and supervision of three employees. Performed all administrative functions of business for two years. 2000-2002
Manager -- Moonshadow Ranch. Flagstaff, AZ. Oversight and management of equine business including daily operations, care of 50 animals, supervision of employees and public relations between customers and business owner. 1998-1999
SMI Case Manager -- The Guidance Center. Flagstaff, AZ. Outpatient case management of 40-60 adults with mental illness and various needs. Developed treatment plans and assisted clients with accessing community resources. 1995-1998
Instructor -- Coconino Community College. Flagstaff, AZ. Taught developmental psychology course. Prepared and implemented course syllabus and structure. Lectured during class time and provided learning opportunities to students. Assisted students with accommodations as needed. 1995-1996
Group Home Manager -- Tungland Corporation. Flagstaff, AZ. Residential care of adults with mental and physical disabilities. Supervised ten employees. Maintained home according to all applicable state standards. 1994-1995
Behavioral Health Technician II -- Triple R Foundation. Mesa, Arizona. Provided outpatient care and support to adults with serious mental illness at their residence within the community. Provided individual and group therapy and assisted clients with daily living skills and accessing community resources. 1993-1994
Mental Health Worker -- Aspen Hill Hospital. Flagstaff, AZ. Provided client care on inpatient psychiatric unit, including individual and group counseling, physical interventions/restraints, and assistance with personal hygiene needs of clients. 1991-1992
Residential Counselor I -- Wayland Family Centers. Phoenix, AZ. Responsible for implementing individual treatment plans and maintaining an effective and safe milieu in a residential setting on a daily basis. Worked with adolescent girls with a variety of emotional handicaps. 1990-1991
Northern Arizona University, Flagstaff, AZ Master of Arts-Psychology 1995
University of Illinois, Urbana, IL Bachelor of Science 1988
Major-Psychology / Minor-Spanish
Graduate Assistantship - Northern Arizona University. Flagstaff, AZ. Responsible for planning and conducting an experimental psychology laboratory. Instructed and assisted students in writing research reports and performing experiments. Supervised by Dr. Wayne Sjoberg. 1992-1993
Staff Advisory Council (SAC) -- The Guidance Center. Flagstaff, AZ. Reviewed staff satisfaction surveys and made recommendations to the board. Recognized outstanding employees and presented agency wide awards. Planned and presented company parties. October 2003 to October 2004
Dialectical Behavior Therapy (DBT) Task Force -- The Guidance Center. Flagstaff, AZ. Involved in preparing program in DBT to comply with newly developed standards from NARBHA and DBHS. 2003
Pilot Project -- The Guidance Center. Flagstaff, AZ. Developed and initiated research program to test effectiveness of recovery model of treatment. Project was funded by DBHS with state tax dollars awarded to TGC for participation and administration of programs. 2002-2003
Principal Investigator, Northern Arizona University. Flagstaff, AZ. Research for graduate thesis in expectancy confirmation and disconfirmation process. Studying several factors in a multivariate design which may influence the outcome of an interaction between two people. 1993-1995
Co-Investigator, Northern Arizona University. Flagstaff, AZ. research with Dr. Ellen Sullins utilizing an individual's nonverbal communication style as a perceptual salience manipulation and determining if it may lead to more attention paid to the individual and observer perceptions of increased responsibility and extreme judgments. 1992-1993
Assistant, University of Illinois. Urbana, IL. Research study of the physiology of hormonal influences on rat brains with Dr. Janice Juraska. 1987 (August-December)
Data Coding, University of Illinois. Urbana, IL. Performed Q-sort coding of individuals engaged in a dyadic videotaped interaction for Dr. David Funder. 1987 (January-May)
Business presentations -several informal presentations to elementary teachers and students in their classrooms about how comic books can increase reading interest, awareness, and literacy. 2000-2002
Street Team Promoter -- BMG Music Company. Developed presentations and promotional materials for publicizing rock band at local music stores. 1999-2002
American Psychological Association presentation of research papers “The Effects of Nonverbal Expressiveness on Selective Attention” and “Nonverbal expressiveness, social judgments, and causal attributions”. Presented at the joint conference of the Western and Rocky Mountain Psychological Associations. Phoenix, AZ. April 1993
Guest Lecturer, Northern Arizona University. Flagstaff, AZ. Prepared and performed lectures for Psychology 101 classes. 1992-1993